FAQ

General / Location

1. Where is Ponsarin Aesthetic & Medical Spa located in Chiang Mai?

We are now at 162/2 Chang Klan Road, Chiang Mai, in a modern, elegant space designed for ultimate privacy and relaxation. Our new sanctuary combines serenity with convenient access from the city center, providing a luxurious environment for your wellness and beauty needs.

2. Do you offer free transportation or shuttle service for guests?

Yes. To ensure a seamless experience, we provide complimentary round-trip shuttle service within Chiang Mai city for all confirmed bookings.

3. Do I need to book in advance, or do you accept walk-ins?

We recommend advance bookings to guarantee your preferred time, though we do welcome walk-in guests whenever availability allows.

4. Are treatments available in English (or other languages)?

Yes. Our professional team is fluent in English and trained to care for international guests with clarity and ease.

5. What are your opening hours?

We are open daily from 11:00- 8:00 PM. Last appointments may be booked up to 7:00 PM.

Tourist-Focused

6. What is the best spa treatment after a long flight to Chiang Mai?

Our Jet Lag Recovery Ritual — combining IV hydration, a restorative facial, and a soothing massage — is designed specifically to refresh your body and skin after travel.

7. Do you offer jet lag recovery treatments or IV drips for travelers?

Yes. Our doctor-supervised IV drips and customized recovery programs help replenish hydration, boost energy, and restore balance quickly.

8. How long does a jet lag recovery package take?

Most guests enjoy the full experience in 90–180 minutes, leaving refreshed and ready to explore Chiang Mai.

9. Is it safe to get an IV drip as a tourist in Thailand?

Absolutely. All IV therapies are administered by licensed medical professionals using hospital-grade products for your safety and peace of mind.

10. Can couples book treatments together in a private room?

Yes. We offer exclusive couple suites where you can enjoy treatments side by side in complete privacy.

Medical & Safety

11. Who performs the IV drips and aesthetic treatments — are they doctors or nurses?

All IV drips and aesthetic are administered by our medical doctor .Advanced facials treatments are performed by highly trained professionals.

12. What safety standards do you follow for medical spa treatments?

We follow strict international protocols, sterilization standards, and use only medical-grade products for every procedure.

13. Are the products and IV medicines approved and high quality?

Yes. We exclusively use globally recognized pharmaceutical brands such as Fresenius Kabi to ensure safety and effectiveness.

14. Do you use international medical brands (like Fresenius Kabi)?

Yes. Our IV drips are prepared using top-tier medical suppliers trusted worldwide, including Fresenius Kabi.

15. Can you customize treatments based on my health needs or skin type?

Every treatment begins with a professional consultation, allowing us to tailor your program to your unique skin, health, and wellness goals.

Spa & Aesthetic Treatments

16. What is the difference between a medical spa and a regular spa in Chiang Mai?

A medical spa combines the luxury of a spa with the expertise of a clinic — meaning you enjoy both relaxation and results, under the supervision of medical professionals.

17. Which facial treatments are most popular with tourists and expats?

Radiant Renewal Facials, Anti-Aging Peels, and Brightening Therapies are guest favorites for visible, radiant results.

18. How often should I get a facial or skin treatment for best results?

We recommend once every 3–4 weeks for maintenance, or more frequently for targeted programs.

19. Do you offer anti-aging treatments such as lifting facials or peels?

Yes. Our advanced menu includes lifting facials, gentle peels, and collagen-boosting treatments designed to smooth and firm the skin.

20. Can I combine a massage with an aesthetic treatment in one visit?

Absolutely. Many guests enjoy pairing a medical-grade facial or IV drip with a relaxing massage for a complete renewal experience.

IV Therapy / Wellness

21. What are the benefits of IV drips for skin and energy?

IV therapy delivers essential vitamins, antioxidants, and hydration directly into the bloodstream, improving energy, immunity, and skin radiance instantly.

22. How long does an IV drip session take?

Most sessions last 30–45 minutes, depending on the chosen formula.

23. Which IV drip is best for glowing skin?

Our Total Beauty Drip combines glutathione, vitamin C, and antioxidants for a luminous complexion.

24. Can I get NAD+ therapy in Chiang Mai?

Yes. We offer NAD+ drips for cellular repair, energy, and anti-aging benefits.

25. Are IV drips safe for first-time users?

Yes. Each infusion is doctor-supervised, safe, and adjusted to your personal needs.

Expat & Membership

26. Do you offer special prices or memberships for expats living in Chiang Mai?

Yes. Our Expat Wellness Club provides exclusive rates, privileges, and ongoing care packages.

27. Can I book monthly facials or IV drips as a package?

Certainly. We offer flexible monthly and seasonal programs tailored to long-stay residents.

28. Do you have a loyalty program for regular clients?

Yes. Members enjoy special gifts, and reduced rates on selected treatments.

29. Are your treatments affordable compared to my home country?

Yes. Many expats find our treatments both more affordable and more luxurious than similar services abroad.

30. Do you provide long-term anti-aging or wellness programs?

We specialize in long-term programs designed to maintain youthful, radiant skin and lasting wellness results.